topic Re: Transferring phone number, changing phones & plan. in Get Support

Transferring phone number, changing phones & plan.

Cph — Thu, 30 Oct 2025 22:59:28 GMT

I set up a Public Mobile plan and paid for it.
My Canadian phone number is with Virgin Plus on my galaxy phone.
My iPhone (with an eSIM) has my USA number and cell phone plan with T-Mobile.

I am trying to transfer my Canadian phone number to my iPhone with the eSIM and, hopefully, my Public Mobile’s plan. HELP! Please!!!

Re: Transferring phone number, changing phones & plan.

BKNS27 — Thu, 30 Oct 2025 23:19:11 GMT

@Cph

Yes but it depends if you are keeping the T-Mobile number on the primary number?

You can porting it over to the secondary eSIM if it has 2 IMEIs’ on your iPhone. Like the new iPhone 17 with eSIM only but not the older iPhones with SIM & eSIM.

What model is your iPhone?

Re: Transferring phone number, changing phones & plan.

will13am — Thu, 30 Oct 2025 23:25:42 GMT

@Cph , iPhones can accommodate a crazy number of e-SIMs, something like up to 8. However, only 2 can be active at any given time. So you should be able to run your US service along side a Public Mobile service. This help article covers how to subscribe and transfer a number from another carrier brand.

https://www.publicmobile.ca/en/get-help/articles?category=_articleCategory_getting-started

Re: Transferring phone number, changing phones & plan.

SKSuh — Fri, 31 Oct 2025 00:03:54 GMT

If your iPhone is with T-Mobile, it will need to be unlocked so that it can work with another carrier

Re: Transferring phone number, changing phones & plan.

Cph — Fri, 31 Oct 2025 00:25:53 GMT

I'm not keeping the T-Mobile number on my primary phone (iPhone 16).

Re: Transferring phone number, changing phones & plan.

Cph — Fri, 31 Oct 2025 00:29:15 GMT

My iPhone 16 is unlocked.

Re: Transferring phone number, changing phones & plan.

BKNS27 — Fri, 31 Oct 2025 01:16:49 GMT

@Cph

Once you cancel the account with T-Mobile. Remove the SIM or delete the eSIM before porting over to the iPhone from Virgin Plus.