topic Re: Activation problems in Get Support

Activation problems

psingh — Tue, 04 Jan 2022 23:14:27 GMT

Just having the same issues as everyone else who has tried activating their sims. It failed at the last part after charging my cc. When i put the sim in and make a phone call it says im not set up to do and log in to PM to do so. However my log in info isnt being accepted. Can @Mary_M @Shazia_K @Val_T please help?

Re: Activation problems

Cyber — Fri, 11 Nov 2016 18:40:18 GMT

@psingh,

Please send a private message to one moderator that you previously mentioned.

Explain your problem and include your first name and last name, phone number and account number.

A bit of patience will be required but once your issue will be fixed your service will be worry free.

Re: Activation problems

psingh — Fri, 11 Nov 2016 18:50:03 GMT

Thanks @Cyber

Re: Activation problems

daredogg — Fri, 11 Nov 2016 19:09:58 GMT

@psingh just to note that moderators have the tag next to their names. Val_T is PM staff but isn't a moderator. Refer to this page for future reference... All you need to know about our Community Moderators

Re: Activation problems

psingh — Sat, 12 Nov 2016 18:26:25 GMT

Guys my phone is up and running and everything is working, it really is a matter of patience, but it wasn't from PM direct it was a moderator from the website. Just waiting for my online stuff to start working but still cant log in even when i click on forgotten password

Re: Activation problems

computergeek541 — Sun, 13 Nov 2016 01:37:52 GMT

@psingh wrote:
Guys my phone is up and running and everything is working, it really is a matter of patience, but it wasn't from PM direct it was a moderator from the website.

Just a note that the moderators of this website are employed by Public Mobile.