topic Re: expired card in Get Support

expired card

Jojo_22 — Tue, 28 Oct 2025 00:09:56 GMT

Hi my plan is auto renew on my visa. And that visa is expired so I need to replace it by the one a received. How and where can I do that ?

Thank you

Re: expired card

Socrates8567 — Tue, 28 Oct 2025 00:12:14 GMT

@Jojo_22 wrote:
Hi my plan is auto renew on my visa. And that visa is expired so I need to replace it by the one a received. How and where can I do that ?
Thank you

Hello.

You just need to log in and use this link.

https://myaccount.publicmobile.ca/en/account/payment/manage-card

If you're unable to log in, click on didn't get the code and choose email or send it to your voicemail.

If you're still having issues logging in, you can reach a csa this way.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: expired card

Grinch — Tue, 28 Oct 2025 02:14:17 GMT

Log into your account on desktop or laptop. I believe you will find in MANAGE SUBSCRIPTION.