topic Two numbers in Get Support

Two numbers

Tykopperud — Sun, 26 Oct 2025 14:51:53 GMT

I signed up for this, tried to contact people (it’s all bloody AI so I can’t get a **bleep** answer), and nothings working. My problem is I signed up, got a new number, but nothing was working because my old number was still connected. Deleted old number and got a whole new number again. Now I have two numbers through the app, one for imessaging, one for calling and sms. I want to merge to just one, just can’t figure out how. The app let me delete the one I don’t want, but it’s still active and won’t let me add my other one because it (already has an eversafe account). I’m at wits end here.

Re: Two numbers

slusagm — Sat, 25 Oct 2025 21:09:21 GMT

Sound like you need PM to help and sort out

Contact PM is easier than you thought. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote