https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-email/m-p/1379795#M945012 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/606525">@Tana1318</a>&nbsp; The email with public mobile acts more like a user name . So even if the email was hacked you can still use it to log in and on profile page you can update the eversafe ID with new email . If you have any issues logging in you can tap the orange chat bubble bottom right of screen and get support to help you&nbsp;</P><P>&nbsp;</P> Sat, 25 Oct 2025 11:39:36 GMT Handy1 2025-10-25T11:39:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-email/m-p/1379794#M945011 <P>How can I log into my public mobile account without access to the registered email address? My old email was hacked.</P> Sat, 25 Oct 2025 11:06:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-email/m-p/1379794#M945011 Tana1318 2025-10-25T11:06:44Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-email/m-p/1379795#M945012 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/606525">@Tana1318</a>&nbsp; The email with public mobile acts more like a user name . So even if the email was hacked you can still use it to log in and on profile page you can update the eversafe ID with new email . If you have any issues logging in you can tap the orange chat bubble bottom right of screen and get support to help you&nbsp;</P><P>&nbsp;</P> Sat, 25 Oct 2025 11:39:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-email/m-p/1379795#M945012 Handy1 2025-10-25T11:39:36Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-email/m-p/1379796#M945013 <P>Awesome....thanks for your help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 25 Oct 2025 11:45:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Hacked-email/m-p/1379796#M945013 Tana1318 2025-10-25T11:45:05Z