topic Data in Get Support

Data

Rufo1288 — Fri, 24 Oct 2025 13:42:28 GMT

Yesterday at home I connected to the new 100 GB. I have Wi-Fi at home. I haven't left the house. I checked my internet usage history, and they've already charged me 170 MB of data. How can this be? Last month I hardly used mobile internet, all my gigabytes were taken from me

Re: Data

softech — Fri, 24 Oct 2025 13:59:18 GMT

@Rufo1288

PM usage tracker might show 100Mb extra as buffer usage. So, you could have just use around 70 Mb

And generally, PM usage tracking is quite accurate. Make sure you don't have the option Wifi Assist or Adapter Wifi enabled on youe phone. It is a local device settings that will automatically fall back to mobile if the WiFi connection is unstable. The options could be using mobile data without you noticing

Re: Data

CSA_PM — Fri, 24 Oct 2025 14:05:32 GMT

Hello @ Rufo1288,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage