Service activation after number transfer

Gigglequeen — Tue, 21 Oct 2025 19:56:59 GMT

Ported the number from old Telus service yesterday however I still have no access to public mobile esim.

Re: Service activation after number transfer

slusagm — Tue, 21 Oct 2025 19:59:16 GMT

Try Reset Network Settings

And ask PM to help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here: