topic Re: Data add on. in Get Support

Data add on.

ByDsign — Tue, 21 Oct 2025 17:19:06 GMT

I'm on a limited pension and have a bare minimum phone plan for $15.00 which will soon change to $18.00. Sometimes I ran out of data and then got a $5.00 add on to get me through to the next phone/billing cycle. Now they want $20.00 minimum which will be $2.00 more than my total plan!!! This is going to force me to look elsewhere, and I imagine a lot of other subscribers might do the same.

Re: Data add on.

slusagm — Tue, 21 Oct 2025 17:21:38 GMT

You don't have to go anywhere. The best is there.

You don't have to pay extra and will still have more data

Check My Account-> Change Subscription page and you should have. $18 1GB plan there, same as the $20 1GB plan bir with $2 savings

Re: Data add on.

Yummy — Tue, 21 Oct 2025 17:54:11 GMT

Do NOT wait for mandatory plan change $15 to $18.

Schedule plan change for current $18 plan which will give you 1GB with all current features (minus 100 min. LD calls).

Re: Data add on.

Sansan — Tue, 21 Oct 2025 17:58:30 GMT

@ByDsignhI,

You are correct, alot of people are in the same boat as you.

The good thing is that you will be getting 1G of data. Before you had 250MB, 4x more!!.

So if you use it wisely, you will no longer need to purchase extra data.

But, you have to manually change to the plan yourself to get the 1GB, if you don't they will charge you $20 for the 259 MB. If you haven't done so yet, select Change on Renewal.

Re: Data add on.

Andy85 — Tue, 21 Oct 2025 22:04:05 GMT

@Yummy wrote:
Do NOT wait for mandatory plan change $15 to $18.
Schedule plan change for current $18 plan which will give you 1GB with all current features (minus 100 min. LD calls).

Sorry if this question was previously asked, but what would happen if a client allows the $18 plan to change automatically instead of switching ahead of time?

Re: Data add on.

hTideGnow — Tue, 21 Oct 2025 22:45:55 GMT

hi @Andy85

if you have a $15 250Mb or $15 500Mb plan, it will be $18 after Oct 31

But go to your My Account and check Change Subscriptions, you should see another plan $18 for 1GB. That is a plan that you should take as it is the same $18 and it will not have a price change after Oct 31. So, either you choose Change on Renewal for this better plan for 1GB, same $18, or you do nothing and stuck with the old 250Mb or 500Mb plan

Re: Data add on.

Andy85 — Tue, 21 Oct 2025 23:28:23 GMT

@hTideGnow wrote:
hi @Andy85
if you have a $15 250Mb or $15 500Mb plan, it will be $18 after Oct 31
But go to your My Account and check Change Subscriptions, you should see another plan $18 for 1GB. That is a plan that you should take as it is the same $18 and it will not have a price change after Oct 31. So, either you choose Change on Renewal for this better plan for 1GB, same $18, or you do nothing and stuck with the old 250Mb or 500Mb plan

What are the odds that PM then takes their existing $18 - 1GB plan and increases its price while keeping their new $18 plan (100 outgoing call minutes) as the $18 benchmark?

Re: Data add on.

hTideGnow — Tue, 21 Oct 2025 23:43:28 GMT

@Andy85 wrote:
What are the odds that PM then takes their existing $18 - 1GB plan and increases its price while keeping their new $18 plan (100 outgoing call minutes) as the $18 benchmark?

hi @Andy85 i don't think they will

PM has increased the $10 to $13 plan 2+ years ago, and the $13 plan stays same today and won't see the price increase in this round

this is also only the 2nd price hikes with PM in PM's history

Re: Data add on.

ByDsign — Wed, 22 Oct 2025 17:34:57 GMT

Thanks for letting me know. I'll make sure I'll change on renewal.

Re: Data add on.

computergeek541 — Wed, 22 Oct 2025 17:35:40 GMT

removed multiple messages saying the same thing