topic Re: Is there an outage?!? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Is-there-an-outage/m-p/1378563#M944219 <P>My phone is also down. Unable to make or receive calls or texts. I'm in Vancouver BC.&nbsp;</P> Mon, 20 Oct 2025 21:14:42 GMT MTess 2025-10-20T21:14:42Z Re: Is there an outage?!? https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Is-there-an-outage/m-p/1378563#M944219 <P>My phone is also down. Unable to make or receive calls or texts. I'm in Vancouver BC.&nbsp;</P> Mon, 20 Oct 2025 21:14:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Is-there-an-outage/m-p/1378563#M944219 MTess 2025-10-20T21:14:42Z Re: Is there an outage?!? https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Is-there-an-outage/m-p/1378568#M944220 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/309395">@MTess</a>&nbsp;</P><P>are you around Surrey area?&nbsp; there is service issue since this morning in the area</P><P><A href="https://productioncommunity.publicmobile.ca/t5/Get-Support/Active-Wireless-Degradation-Surrey-and-Enderby-BC-Stony-Plain-AB/td-p/1378440" target="_blank">https://productioncommunity.publicmobile.ca/t5/Get-Support/Active-Wireless-Degradation-Surrey-and-Enderby-BC-Stony-Plain-AB/td-p/1378440</A></P><P>you can also try Reboot your phone and Reset network settings</P><P>&nbsp;</P> Mon, 20 Oct 2025 21:23:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Is-there-an-outage/m-p/1378568#M944220 hTideGnow 2025-10-20T21:23:15Z Re: Is there an outage?!? https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Is-there-an-outage/m-p/1378570#M944221 <P>I had tried restarting my phone, which didn't work. It actually took me removing my SIM card and putting it back. That just worked.&nbsp;</P> Mon, 20 Oct 2025 21:30:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Is-there-an-outage/m-p/1378570#M944221 MTess 2025-10-20T21:30:38Z