How to deactivate my connection

ishu1 — Mon, 20 Oct 2025 20:10:45 GMT

Re: How to deactivate my connection

hTideGnow — Mon, 20 Oct 2025 17:36:41 GMT

you need to disable Autopay

or if using the PM app, go Subscription page (should be the default page when you login), then click Manage Subscription, and click "Subscription Renewal (Active) ", and then click "Unsubscribe"

But in case you cannot login at all, you will need to as PM support agent to help. You won't be able to submit Chatbot ticket if you cannot login, but you can still submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: How to deactivate my connection in Get Support

How to deactivate my connection

Re: How to deactivate my connection