topic Re: Sim card in Get Support

Sim card

Abueckert — Sun, 19 Oct 2025 20:07:05 GMT

I am trying to set up my new SIM card but cannot receive texts to my number for the 2 factor authentication

Socrates8567 — Sun, 19 Oct 2025 20:10:22 GMT

@Abueckert wrote:
I am trying to set up my new SIM card but cannot receive texts to my number for the 2 factor authentication

Hello.

Click on didn't get the code and see if the option is there to send to email. If it's not, reach out to a csa to get help.

Abueckert — Sun, 19 Oct 2025 20:13:10 GMT

It doesn’t give send an email as an option

Abueckert — Sun, 19 Oct 2025 20:15:25 GMT

It doesn’t let me change the method to get an email. It’s only my number

Socrates8567 — Sun, 19 Oct 2025 20:28:53 GMT

I shared a link to contact a csa. Please use it so they may help you.