topic SIM card in Get Support

SIM card

Bub2 — Sun, 19 Oct 2025 19:06:56 GMT

Can’t move it to my new phone

edited by computergeek541: changed category label as discussion isn't related to Community

Re: SIM card

softech — Sun, 19 Oct 2025 15:09:02 GMT

What was the issue? If it is a size issue, look carefully, the sim card itself has frames to remove to make it smaller, Nano size, for new phones

Re: SIM card

Yummy — Sun, 19 Oct 2025 15:17:25 GMT

If you have physical SIM card just pop pit out and stick it into new phone.
Use adapters if needed.

If you try to move eSIM you will have to ask for a new one from PM (it should be free) and transfer number to new one and install it into new phone.

Re: SIM card

CS_Agent — Thu, 23 Oct 2025 00:51:35 GMT

Hey there,

just doing a little follow up and let me know if all is good, and if I can assist you with anything else and let me tell you Welcome to our Great Community Public Mobile!
If you have any other questions or concerns don't hesitate to reach us back or reach the community.
If the conversation is left unanswered for 24h, the system will automatically close it, however, for any matter or concern you can reach us or the community, or our best chatbot Simon.
We are here to help - 24/7! 🙂

Wish you All the best! ^_^
Kind regards,
Claudia