topic Re: Billing in Get Support

Billing

Dee37 — Fri, 17 Oct 2025 22:20:41 GMT

I was charged an extra charge way back in April 2025.

Usually I have 3 charges on my Master cars bill. In April I was charged 4 times

$30.51 + $28.25 + $30.51 + $28. 25

I would like to know why?

Re: Billing

Socrates8567 — Fri, 17 Oct 2025 22:27:23 GMT

Please contact a csa agent through the chat bot at the bottom of the page or use this link.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

If you can't log in, use this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Billing

hairbag1 — Fri, 17 Oct 2025 22:39:56 GMT

@Dee37

please be aware that your Public Mobile account is for 30 days...not 1 month. The renewal date will shift. Count the days between renewals to see if you were billed correctly.