topic Re: Transfer number in Get Support

Transfer number

2A — Sun, 05 Apr 2026 06:46:50 GMT

Helo , could please help me transfer number old phone number, I tried keeping rejecting

BKNS27 — Fri, 17 Oct 2025 01:05:02 GMT

Did you use the PM app to create an account/active SIM?

porcupine — Fri, 17 Oct 2025 01:05:37 GMT

You need to contact an agent for help click on the envelope in the bottom right corner

2A — Fri, 17 Oct 2025 01:06:04 GMT

Yes, I did

BKNS27 — Fri, 17 Oct 2025 01:07:49 GMT

You will need a CS_Agent assistance to help you.

Staff hours are from 9:00am to 10:00pm EST.

2A — Fri, 17 Oct 2025 01:10:23 GMT

I need the contact number to speak to representative customer

softech — Fri, 17 Oct 2025 01:15:30 GMT

BKNS27 — Fri, 17 Oct 2025 01:18:38 GMT

PM is an online service so all communication is done through dm. So click on the link.

hTideGnow — Fri, 17 Oct 2025 01:19:09 GMT

porting into PM?

PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage