topic Re: Change payment method in Get Support

Change payment method

Ilandr_99 — Thu, 16 Oct 2025 19:32:12 GMT

How do I change my credit card number?

Re: Change payment method

hairbag1 — Thu, 16 Oct 2025 19:40:16 GMT

using the app ? Log in to your account . Payment > Update Card Information.. and in there you can edit your payment card info.

Re: Change payment method

Chalupa_Batman — Thu, 16 Oct 2025 19:44:23 GMT

Hello @Ilandr_99

It's super easy to do. Log into your account, use this direct link to change your card.

https://myaccount.publicmobile.ca/en/account/payment/manage-card

If you run into problems, the Public Mobile website is known for cache issues. Simply go into your browser settings, find the cache and clear the history of it. You may need to clear cookies as well. The close the entire browser, restart it and go into incognito or safe mode and try again.

You can also use the app which I find the easiest as well.

Re: Change payment method

hTideGnow — Thu, 16 Oct 2025 19:50:26 GMT

hi @Ilandr_99

you can also update using the app.

PM App, Payment page, Update Care Information.