topic Re: Public Mobile text v usage in Get Support

Public Mobile text v usage

LeahBC210 — Wed, 15 Oct 2025 05:57:48 GMT

Hi, I received a text from Public Mobile stating that I have used 95% of my data, but when I checked my usage I am nowhere near.

Anyone experienced something like this?

Thanks!

Re: Public Mobile text v usage

Sansan — Wed, 15 Oct 2025 04:33:35 GMT

Yes, a lot of users have been receiving this incorrect message for a few days now from Public Mobile.

They are aware of it and are working on a fix.

If it doesn't apply to you, you can ignore the message.

Re: Public Mobile text v usage

hairbag1 — Wed, 15 Oct 2025 04:33:48 GMT

@LeahBC210

thats an acknowledged glitch that Public Mobile is working to fix. Just ignore.

Re: Public Mobile text v usage

LeahBC210 — Wed, 15 Oct 2025 05:11:37 GMT

Thank you, much appreciated.

Re: Public Mobile text v usage

firaxa3 — Wed, 15 Oct 2025 13:22:09 GMT

Same here.

Re: Public Mobile text v usage

Huguette54 — Wed, 15 Oct 2025 22:18:56 GMT

Received the same warning two days ago, shortly followed by a marketing push for a data plan upgrade. Both my phone and customer portal say I only used ~60MB out of 1GB in the last 30 days. Either sent in error or something is messed up with whatever code PM is using to check for usage.

In a different thread, some people have reported their 4G data getting suspended after receiving these seemingly erroneous warnings. Depending on your luck, these spurious warnings may not be benign.