topic Re: password reset in Get Support

password reset

ac2000 — Tue, 04 Jan 2022 23:13:50 GMT

i got locked out of my account. could someone assist?

thanks

Re: password reset

LEGO — Wed, 20 Jun 2018 03:30:26 GMT

@ac2000

The Password reset function is not working. You will need to send a private message to a Moderator_Team, they will assist with password reset!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck!

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

You will receive a response within an hour, if you are lucky OR it might take up to 48 hours, if your luck is run out!

Re: password reset

leandrofontp1 — Wed, 20 Jun 2018 05:10:55 GMT

Hi you will have to send them a private messege or call the 1800 number

Re: password reset

NDesai — Wed, 20 Jun 2018 05:16:02 GMT

@leandrofontp1 wrote:
Hi you will have to send them a private messege or call the 1800 number

What 1800 number? Public Mobile does not offer any type of support on phone.