Service

Dangove — Mon, 13 Oct 2025 13:10:58 GMT

Anyone know how to get help with an issue. No response for over a week from customer service.

Re: Service

Dunkman — Mon, 13 Oct 2025 13:31:22 GMT

The ticketing system was not working last week and was just fixed on Friday. So, if you submitting a ticket earlier last week, you should re submit a ticket and you should get a response within a few hours.

Send a ticket via the chatbot to customer service agent (CSA) via link:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

What are your specific issues? Maybe community members (customers like yourself) can offer some troubleshooting advice.

topic Re: Service in Get Support

Service

Re: Service