topic Phone call in USA in Get Support

Phone call in USA

506Fran — Sun, 12 Oct 2025 22:40:33 GMT

I have a Canada / USA cell phone plan , I have a Iphone 13 , when I'M in the USA , I can not make a phone call , when I call if fails , I reset network setting , but still will not call out , I think it concects to AT&T , I get the message from Public welcome to to the USA , i do have data and I can Text and it will go through , does anyone have a idea what is going on

Thanks

Re: Phone call in USA

SKSuh — Sun, 12 Oct 2025 19:07:44 GMT

Don’t forget to enable Roaming and ignore the welcome to USA message

Re: Phone call in USA

Dunkman — Sun, 12 Oct 2025 19:30:42 GMT

@506Fran

Your iPhone 13 is VoLTE compatible with PM network.

Try to manually select another US mobile carrier partner (ie. T mobile or Verizon). Make sure connection is LTE (instead of 3G).