topic Re: Refer a Friend Reward Not Received in Get Support

Refer a Friend Reward Not Received

cchung1778 — Tue, 04 Jan 2022 23:13:43 GMT

Hi guys,

I received the friend referral reward then disapeared momentarily after.

I spoke to my friend and he said that his first activation failed, but succeced the second time.

Please have this fixed. I can provide his phone number.

Thank you,

Chris

Re: Refer a Friend Reward Not Received

JaK — Fri, 11 Nov 2016 13:13:57 GMT

Hi @cchung1778;

Yes one of the moderators can fix this, but they have a large backlog right now due to the current promotion, and this type of issue being non-critical is likely being given lower priority. Just send in your info, however you will need to be patient until they can get to you.

You can see what to send (and how) in this thread: http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858

Re: Refer a Friend Reward Not Received

hummuschips — Fri, 11 Nov 2016 13:12:19 GMT

Hi @cchung1778,

You'll have to contact a mod to get this fixed. Please note there is a longer than normal wait time at the moment. See the link below for the information needed. They will need your friends phone number as well.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858