https://productioncommunity.publicmobile.ca/t5/Get-Support/add-on-incompatible-with-subscription/m-p/1376147#M942714 <P>Did you maybe change to a plan that includes US roaming? Either that or I guess it's a bug in the system.</P> Sat, 11 Oct 2025 04:32:38 GMT umnikke8 2025-10-11T04:32:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/add-on-incompatible-with-subscription/m-p/1376145#M942712 <P>Hi - we just purchased a US add on (with rewards) and it’s saying that it is incompatible with our subscription. We did the same this in December with no issues.&nbsp;<BR />Does anyone know how to fix this? If not, can we get our points back?&nbsp;<BR />thank you!&nbsp;</P> Sat, 11 Oct 2025 03:59:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/add-on-incompatible-with-subscription/m-p/1376145#M942712 KD108 2025-10-11T03:59:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/add-on-incompatible-with-subscription/m-p/1376147#M942714 <P>Did you maybe change to a plan that includes US roaming? Either that or I guess it's a bug in the system.</P> Sat, 11 Oct 2025 04:32:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/add-on-incompatible-with-subscription/m-p/1376147#M942714 umnikke8 2025-10-11T04:32:38Z