topic Re: How do I activate my phone in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375978#M942585 <P>Its still not working and I've paid for this plan twice!! AND i had a referral which didn't discount me $10 off.&nbsp;</P> Fri, 10 Oct 2025 21:05:10 GMT Colbieq 2025-10-10T21:05:10Z How do I activate my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375352#M942211 <P>I’ve paid for a plan and it tells me to pay again in order to activate it&nbsp;</P> Thu, 09 Oct 2025 10:56:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375352#M942211 Colbieq 2025-10-09T10:56:59Z Re: How do I activate my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375358#M942215 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/596670">@Colbieq</a>&nbsp;</P><P>did you use the app to activate your plan?&nbsp; and your PM sim card working now or not?</P><P>you might need to ask PM support agent to check the activation.&nbsp; Y<SPAN>ou can submit&nbsp; ticket by direct message:&nbsp;&nbsp;</SPAN><BR /><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<BR /></SPAN></P><P><SPAN>&nbsp;&nbsp;</SPAN></P> Thu, 09 Oct 2025 01:02:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375358#M942215 hTideGnow 2025-10-09T01:02:14Z Re: How do I activate my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375978#M942585 <P>Its still not working and I've paid for this plan twice!! AND i had a referral which didn't discount me $10 off.&nbsp;</P> Fri, 10 Oct 2025 21:05:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375978#M942585 Colbieq 2025-10-10T21:05:10Z Re: How do I activate my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375983#M942588 <P>The referral $10 is a credit after the account is activated, usually people use it on renewal&nbsp;</P><P>You opened ticket yet?</P> Fri, 10 Oct 2025 21:31:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-activate-my-phone/m-p/1375983#M942588 slusagm 2025-10-10T21:31:52Z