topic Subscribe in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscribe/m-p/1375462#M942283 <P>The money was deducted, but the subscription didn’t activate.</P> Thu, 09 Oct 2025 13:34:35 GMT sarahol 2025-10-09T13:34:35Z Subscribe https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscribe/m-p/1375462#M942283 <P>The money was deducted, but the subscription didn’t activate.</P> Thu, 09 Oct 2025 13:34:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscribe/m-p/1375462#M942283 sarahol 2025-10-09T13:34:35Z Re: Subscribe https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscribe/m-p/1375466#M942286 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/599960">@sarahol</a>&nbsp;</P><P>More details would be helpful.&nbsp;</P><P>Did you use the PM app for the activation? Were you activating a physical SIM card or eSIM? &nbsp;Did you port over your number from another company?</P> Thu, 09 Oct 2025 13:58:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscribe/m-p/1375466#M942286 Dunkman 2025-10-09T13:58:24Z Re: Subscribe https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscribe/m-p/1375468#M942288 <P>Click on the envelope in the bottom right corner and follow the prompts for help&nbsp;</P> Thu, 09 Oct 2025 13:59:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscribe/m-p/1375468#M942288 porcupine 2025-10-09T13:59:33Z