topic New Account: eSIM is failing to activate and install. in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Account-eSIM-is-failing-to-activate-and-install/m-p/1375127#M942044 <P>Already paid for the month, downloaded the app and loaded it up. Logged in and when it tries to activate it just fails over and over and says "ESIM NOT INSTALLED".<BR /><BR />I have other eSIMs installed from travel, and they all have worked flawlessly. Please help.</P> Thu, 09 Oct 2025 11:26:02 GMT ijd74 2025-10-09T11:26:02Z New Account: eSIM is failing to activate and install. https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Account-eSIM-is-failing-to-activate-and-install/m-p/1375127#M942044 <P>Already paid for the month, downloaded the app and loaded it up. Logged in and when it tries to activate it just fails over and over and says "ESIM NOT INSTALLED".<BR /><BR />I have other eSIMs installed from travel, and they all have worked flawlessly. Please help.</P> Thu, 09 Oct 2025 11:26:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Account-eSIM-is-failing-to-activate-and-install/m-p/1375127#M942044 ijd74 2025-10-09T11:26:02Z Re: New Account: eSIM is failing to activate and install. https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Account-eSIM-is-failing-to-activate-and-install/m-p/1375128#M942045 <P>Hello @ ijd74,</P><P>I sent you a private message. You can view and reply to it by accessing this link: <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>&nbsp;</P> Wed, 08 Oct 2025 17:23:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Account-eSIM-is-failing-to-activate-and-install/m-p/1375128#M942045 CSA_PM 2025-10-08T17:23:44Z