https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-e-sim-to-another-phone/m-p/1374939#M941921 <P>What you have to do is to download the Public Mobile app to your 13 and purchase the esim. This will keep your phone number.</P><P>If you had esim already it should not charge you. If it does just request it back later.</P> Tue, 07 Oct 2025 23:36:12 GMT TheSterlinger 2025-10-07T23:36:12Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-e-sim-to-another-phone/m-p/1374933#M941917 <P>Is it possible to transfer esim from an iPhone 11 to iPhone 13? I transferred everything to the new phone (email, pictures, chat) but the only problem is that my current phone number does not work on the new phone. I do get a message that says « the sim in my old phone does not support esim transfer. Contact Public Mobile for assistance » I saw in one of the questions in the community that you have to get a new esim. If I get a new esim, will my current phone number work on the iphone13?</P> Tue, 07 Oct 2025 23:28:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-e-sim-to-another-phone/m-p/1374933#M941917 Niki2021 2025-10-07T23:28:21Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-e-sim-to-another-phone/m-p/1374939#M941921 <P>What you have to do is to download the Public Mobile app to your 13 and purchase the esim. This will keep your phone number.</P><P>If you had esim already it should not charge you. If it does just request it back later.</P> Tue, 07 Oct 2025 23:36:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-e-sim-to-another-phone/m-p/1374939#M941921 TheSterlinger 2025-10-07T23:36:12Z