topic Re: phone plans in Get Support

phone plans

Dom604 — Tue, 07 Oct 2025 00:09:40 GMT

I have three public mobile accounts. two of them have access to plans under $30 for me and my sons. my son's phone only has a $35 plan. Why doesn't he have access to the sub $30 plan?

Re: phone plans

hairbag1 — Mon, 06 Oct 2025 22:51:33 GMT

@Dom604

we only can change to whatever plan we can see in our individual accounts. Not easy to downgrade to much cheaper plans now.

Re: phone plans

computergeek541 — Mon, 06 Oct 2025 22:58:16 GMT

unnecessary repetition

Re: phone plans

Dom604 — Tue, 07 Oct 2025 15:19:11 GMT

is there a process to change my plan from a 5G plan to a 4G plan? is there anyone I can contact?

Re: phone plans

slusagm — Tue, 07 Oct 2025 15:21:08 GMT

@Dom604 wrote:
is there a process to change my plan from a 5G plan to a 4G plan? is there anyone I can contact?

most plans now are 5G plan. It is more about price and the data

And you can only change to plan available on your My Account-> Change Subscription page. PM cannot help with that too if the plan is not there