topic Re: Sim Card in Get Support

Sim Card

1981Ang — Tue, 07 Oct 2025 04:21:14 GMT

How do I find out if my SIM card had been shipped . Canada post is on strike, is there other ways to get it delivered?

Re: Sim Card

hTideGnow — Tue, 07 Oct 2025 00:30:53 GMT

HI @1981Ang

only way to confirm is to ask PM support agent to check. But due to Canada Post strike, PM is using courier to ship and it could come faster, but check with them first

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Sim Card

hairbag1 — Tue, 07 Oct 2025 00:34:02 GMT

@1981Ang

order one from Amazon for under $5. If you or a friend has a Prime account...free shipping. I've ordered from Amazon in the past and got my sim the next day in semi-rural BC.

Re: Sim Card

computergeek541 — Tue, 07 Oct 2025 04:25:37 GMT

@hairbag1 wrote:
order one from Amazon for under $5. If you or a friend has a Prime account...free shipping. I've ordered from Amazon in the past and got my sim the next day in semi-rural BC.

Amazon will also give a free Prime trial to customers who have never had a Prime subscription before in all regions in Canada except Quebec where Amazon isn't allowed to continue billing for it after a trial offer. Even without Prime, Amazon customers can get free shipping by purchasing at least $35 worth of merchandise that is shipped directly by Amazon.

Re: Sim Card

Grinch — Tue, 07 Oct 2025 14:31:13 GMT

I know other carriers are giving theirs away free and delivering free via Purolater. But it’s a slow ground delivery.
PM used to courier them. I would go either Amazon. “Ships from Amazon, Sold by Public Mobile”

Re: Sim Card

slusagm — Tue, 07 Oct 2025 14:39:05 GMT

actually, PM is using courrier to delvier during this time when Canada Post is on strike

https://productioncommunity.publicmobile.ca/t5/Announcements/NEW-Update-SIM-Card-Delivery-Times-due-to-on-going-Canada-Post/td-p/1372447