topic I need active my plan in Get Support

I need active my plan

Nikshan — Mon, 06 Oct 2025 19:03:51 GMT

hey

I already have Subscribe one plan but I did unsubscribe after now my plan last day is today so I need to active my plan so I subscribe but it’s no show to active my plan but now I need to it’s 35 dollar plan so I can’t to change subscribe so can you help me please

Re: I need active my plan

slusagm — Mon, 06 Oct 2025 19:14:14 GMT

try using this link to make a payment

https://myaccount.publicmobile.ca/en/account/payment/funds/card

Re: I need active my plan

hTideGnow — Mon, 06 Oct 2025 19:20:43 GMT

hi @Nikshan

do you still have active service now? if so, you can still login My Account to turn the Autopay on again. Login My Account, go to Payment page, click Manage Subscription and enable "Subscribed"

if you have no service now, when you login My Account, you should see a pop up about the service is on hold and there should be a button to click to "pay and resume services now".