ESIM Refund

Earonov — Tue, 07 Oct 2025 00:15:50 GMT

I purchased an eSIM a couple of days ago for a business line, but after purchasing I read on reddit that Public Mobile doesn't support a business line, how can I get a refund or a credit of that amount back to my account, as it is useless.

Re: ESIM Refund

hTideGnow — Mon, 06 Oct 2025 19:39:31 GMT

yes @Earonov

PM will provide refund. You will need to submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic ESIM Refund in Get Support

ESIM Refund

Re: ESIM Refund