Number transfer

Arempel — Sat, 04 Oct 2025 04:40:57 GMT

I subscribed to your service over 24 hours ago and I still don’t have confirmation that my number has been transferred. And I can’t send text and also can’t call everyone. And what does p1 and p2 mean?

Re: Number transfer

softech — Sat, 04 Oct 2025 03:09:26 GMT

@Arempel since you cannot even make calls or send texts, look like your issue is not porting related but eithet the sim not correctly setup on your device or sim not provisioned properly

First, disable or delete those non PM sim (eSIM/Physical sim).

If the non-PM sim is physical, remove it. If the non-PM sim is an esim, disable using the SIM Manager on the phone (or set as Secondary and turn off "Turn on this line" for this non-PM esim)

Make sure PM sim is enabled and set as Primary.

Then reboot the phone and click Reset All Networks on your phone and it will work. (Please note that Reset all Networks will also erase your saved Wifi and Bluetooth connections, but you just need to add them back after). Also, it is possible you have to reset it multiple times for it to work.

if it still does not work, open ticket with PM by private message CS Agent using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there will reply to you there

topic Re: Number transfer in Get Support

Number transfer

Re: Number transfer