topic Re: Not connecting in Get Support

Not connecting

Myles_Unger — Fri, 03 Oct 2025 14:58:35 GMT

Hello, I am also having these issues. I reset network on my phone and also submitted a ticket to customer service. Are you also unable to log into the public mobile app(mine sends me straight to the ‘support’ page)?

Re: Not connecting

softech — Fri, 03 Oct 2025 14:59:05 GMT

@Myles_Unger

I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Not connecting

hTideGnow — Fri, 03 Oct 2025 15:00:32 GMT

hi @Myles_Unger

multiple posts about similar thing. but you checked Community inbox ?
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

if really no reply there, I guess just keep message them.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Not connecting

CSA_PM — Fri, 03 Oct 2025 15:04:28 GMT

Hello @ Myles_Unger,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage