topic mobile phone in Get Support

mobile phone

pat44 — Thu, 02 Oct 2025 23:08:31 GMT

I am unable to us my phone to call out and receive calls as of today.

Re: mobile phone

TheSterlinger — Thu, 02 Oct 2025 19:44:15 GMT

Did you sign into your My Account and verified that your payment was processed successfully?

When is your renewal date?

Re: mobile phone

hairbag1 — Thu, 02 Oct 2025 19:45:22 GMT

@pat44

if you have the older plan with limited outgoing Canada calling minutes...maybe you've hit your limit. If so, log in to your account to either upgrade to a plan with Unlimited minutes or buy $5 / 500 minute Canada wide talk add-on.