topic Re: Top up account - Payment Goes through, Balance goes to $0! in Get Support

Top up account - Payment Goes through, Balance goes to $0!

shua — Tue, 04 Jan 2022 23:13:16 GMT

how to top up amount

Re: Top up account - Payment Goes through, Balance goes to $0!

NDesai — Tue, 19 Jun 2018 03:47:23 GMT

@shua You posted in an old topic. I have moved your post to a new topic for better visibility.

To make manual payment, log into your self-serve account and click on payment. You should find a button to make manual payment. Another way to top-up is by dialing 611 from your PM sim. You must have a cc added in order to top-up via 611.

Let us know if you need further assistance.

Re: Top up account - Payment Goes through, Balance goes to $0!

Anonymous — Tue, 19 Jun 2018 03:53:51 GMT

@shua wrote:
how to top up amount

After logging in to your My Account you can make payments using a credit card or buy vouchers at many stores and return to your My Account and add that value to your account.

Is your term current or has it expired or are you even a customer yet?