topic Re: Phone calls not working in Get Support

Phone calls not working

PIN2011 — Tue, 04 Jan 2022 10:07:44 GMT

Can't hear caller but hear ringing, caller ID works but when I pick up I can't hear them

Re: Phone calls not working

Anonymous — Fri, 26 Nov 2021 00:33:04 GMT

@PIN2011

can you try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute

4. put it back and power on,

5. toggling airplane mode off/on,

can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link

or Here link

for android visit Here link ,

and do Rebooting your phone ,This is quick and simple,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

if you can't fix it you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
they can solve your issue, they are nice service Team the will help you 100%.

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Re: Phone calls not working

Anonymous — Fri, 26 Nov 2021 00:42:55 GMT

@PIN2011

How to Fix iPhone can't Hear Caller in Received Calls and can't Hear Me

Re: Phone calls not working

HALIMACS — Fri, 26 Nov 2021 00:50:38 GMT

@PIN2011

This could be because your phone's volume is turned way down. Check that.

It could also be that the phone is connected to a Bluetooth device (headphone/car) and the audio is being streamed to that device.

Make sure Bluetooth is turned OFF and all device volumes are turned up. In fact, you might want to try connecting a Bluetooth device if that wasn't the problem, just to see if the audio plays through that device.

Re: Phone calls not working

darlicious — Fri, 26 Nov 2021 01:12:44 GMT

@PIN2011

What is the make and model of your phone?

@HALIMACS might have nailed it though with call volume, Bluetooth or mute.

You can try turning speakerphone off/on as well when you answer the phone...or on/off whichever ever way it works,

Re: Phone calls not working

PIN2011 — Fri, 26 Nov 2021 02:04:31 GMT

Mine is an IPhone 10 & my daughter is iPhone 7. My phone works calling everyone but my daughter. I know both of our volume is on & not muted. Maybe her old iPhone is finally biting the dust as our calls use to work.

Re: Phone calls not working

PIN2011 — Fri, 26 Nov 2021 02:06:59 GMT

All good suggestions and Checked but did not resolve issue. We use to be able to hear each other but in past couple of weeks we cannot. My phone calls work with everyone else but my daughter. Maybe her iPhone 7 is finally dying.

Re: Phone calls not working

PIN2011 — Fri, 26 Nov 2021 02:07:38 GMT

Tried all this but it did not help 😞

Re: Phone calls not working

t_p — Fri, 26 Nov 2021 02:24:26 GMT

@PIN2011 wrote:
All good suggestions and Checked but did not resolve issue. We use to be able to hear each other but in past couple of weeks we cannot. My phone calls work with everyone else but my daughter. Maybe her iPhone 7 is finally dying.

@PIN2011

Can you try your daughter's phone SIM card in another good phone?

If the issue is solved then her phone has definitely bitten the dust.

If there is no other phone available, then try swapping the SIM between yours and her phone.

Re: Phone calls not working

PIN2011 — Fri, 26 Nov 2021 02:31:48 GMT

I have a refurbished iPhone 8 from public mobile wrapped for Christmas so will switch the SIM card then & bet that will do the trick. Just wanted to make sure I thought of everything for her old phone first. Thanks for helping