Service Ticket Error

merrilj — Tue, 30 Sep 2025 23:08:06 GMT

Help! I’m trying to troubleshoot my number transfer and the form I have to fill out to create my ticket is giving me a non-descript error. How can I get in touch with someone for help!

Re: Service Ticket Error

hTideGnow — Tue, 30 Sep 2025 23:09:22 GMT

hi @merrilj

if you have trouble submitting the ticket via Chatbot, message them:

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

and are you trying to port in your number? if you are, PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

topic Re: Service Ticket Error in Get Support

Service Ticket Error

Re: Service Ticket Error