topic Re: Cellular found in Get Support

Cellular found

Caro28 — Tue, 30 Sep 2025 18:50:26 GMT

I have found a cellular phone with the sim card from Public Mobile #XXXXXXXXXXXXX

can you contact them to let them know to contact me ?

Re: Cellular found

hTideGnow — Tue, 30 Sep 2025 18:52:43 GMT

hi @Caro28

thanks for helping

you can contact PM support agent the proper way

you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Also, keep the phone turned on, the one who lost it might call you or will try to locate it via FindMy Phone

and if it is an Apple phone, you can try to return to an Apple store

Re: Cellular found

Chalupa_Batman — Tue, 30 Sep 2025 19:08:41 GMT

@Caro28 wrote:
I have found a cellular phone with the sim card from Public Mobile #XXXXXXXXXXXXX
can you contact them to let them know to contact me ?

I hate to say it but I don't think contacting a CS Agent will help in any way. They won't really help you as it's a privacy issue. The only real option you have is to place the SIM card back in the phone and keep it charged. Maybe the owner will call it and you can go from there.