topic Re: Data theft in Get Support

Data theft

BarbF223 — Tue, 30 Sep 2025 02:52:12 GMT

Someone accesses my account and uses, or steals, about 200 mb of data every evening until the account is empty. Has anyone experienced this?

edited by computergeek541: changed category labels as this discussion isn't related to Community

Re: Data theft

Handy1 — Mon, 29 Sep 2025 23:17:26 GMT

@BarbF223 Public mobile only updates the usage 2x a day so you’re always seeing the mast 12 hours used . So you think it’s possible when it updates when your asleep it just the day you used the prior 12 hours before and that’s it

Re: Data theft

Chalupa_Batman — Mon, 29 Sep 2025 23:19:45 GMT

@BarbF223 wrote:
Someone accesses my account and uses, or steals, about 200 mb of data every evening until the account is empty. Has anyone experienced this?

Nobody is stealing your data. There is something updating on your phone. Not sure what phone you have but there should be somewhere in the settings to tell you what is using your data. There are apps that also tell you what's using your data. Just a side note, if you have an iPhone and you send iMessages, that uses data.

Re: Data theft

BarbF223 — Mon, 29 Sep 2025 23:24:25 GMT

Thank you. No iPhone. But I have turned off all apps that were authorised to use data. I will watch again this evening.

Re: Data theft

computergeek541 — Mon, 29 Sep 2025 23:26:02 GMT

unnecessary repetition

Re: Data theft

slusagm — Mon, 29 Sep 2025 23:48:45 GMT

The 200Mb is a daily startup cache usage.. while it shows there on the usage history, it does not really using up your daily allowance