topic Re: service in Get Support

service

tukey — Mon, 29 Sep 2025 15:05:05 GMT

I have paid for service talk has not been turn on

Sansan — Mon, 29 Sep 2025 15:13:55 GMT

Did you remove your previous SIM card and enabled your Public Mobile sim?

Reboot your phone and try again. You can also reset your phone networks and restart again

If it still doesnt work, use the chatbot to create a ticket.

hairbag1 — Mon, 29 Sep 2025 15:16:19 GMT

did you recently activate a new Public Mobile account ? Did you attempt to transfer your old number to your new PM account ?