topic My phone in Get Support

My phone

1994Miriah — Mon, 29 Sep 2025 14:13:20 GMT

Hello what’s going on with my phone it won’t work and it’s come out of my account the payment

Handy1 — Mon, 29 Sep 2025 14:19:46 GMT

@1994Miriah Maybe try rebooting the device or reset network setting see if that helps can also check

Outage map in your area:

Dunkman — Mon, 29 Sep 2025 14:40:35 GMT

More details would be helpful? Any service at all? Text, talk or data?

When did the payment come out? Check your account status. Make sure active.

1994Miriah — Mon, 29 Sep 2025 15:39:50 GMT

The payment came out the 27th and now I don’t have any service at all

Handy1 — Mon, 29 Sep 2025 16:04:35 GMT

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

CSA_PM — Mon, 29 Sep 2025 16:28:07 GMT

Hello @ 1994Miriah,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage