topic Re: iMessage won’t work! in Get Support

iMessage won’t work!

MaxxPup — Tue, 30 Sep 2025 03:34:09 GMT

Anyone experiencing this on iPhone? It’s been 4 days and it is not activating. I had issue with recent IOS update. I bought a new eSIM. Then the issue was resolved. But I don’t think it’s fair to buy eSIM every time I will get this issue. My RCS is activated and I did all the steps to activate the iMessage and it doesn’t work! I’m on the edge on switching network.

Re: iMessage won’t work!

hTideGnow — Mon, 29 Sep 2025 13:42:50 GMT

hi @MaxxPup

yes, some have this issue after an iOS update

first, make sure Carrier Profile is updated, the click Reset Network Settings

if that does not work, do this to re-register iMessage. At the Settings menu, remove the phone number. Wait 15 minutes and reboot the phone. Go back to the Settings menu and manually add the phone number back

Re: iMessage won’t work!

Dunkman — Mon, 29 Sep 2025 14:06:46 GMT

@MaxxPup

Known issue last week, but according to PM, it was fixed. More with RCS messaging, but some IOS customers also had issues with iMessage.

Were you charged again for the eSIM? It should be free for existing customers who already purchased eSIM before. That might be another potential fix for some customers last week. If you were charged, you can contact customer service agent to get a credit to your account.