topic Obtaining a PUK so I can unlock my SIM in Get Support

Obtaining a PUK so I can unlock my SIM

Lorne4 — Sat, 27 Sep 2025 12:59:09 GMT

I have been trying to contact public mobile for the last hour because my SIM is locked and my pin won’t work so it is telling me I need a PUK to enter my pin. I have still not been able to talk to an actual person, and I have no service or data, so I’ve already missed an event I was supposed to get to half an hour ago.

Re: Obtaining a PUK so I can unlock my SIM

Handy1 — Sat, 27 Sep 2025 13:07:04 GMT

@Lorne4 Support can help with SIM PUK

you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Obtaining a PUK so I can unlock my SIM

Lorne4 — Sat, 27 Sep 2025 13:15:24 GMT

Yeah, I’ve submitted a ticket and I’ve been waiting for a response for over an hour, it’s just quite annoying that there’s no phone line or any way to quickly chat with support.