topic E sim in Get Support

E sim

deanwhyno — Sat, 27 Sep 2025 01:26:22 GMT

I have a physical SIM card now ..if I switch to my new phone that is e-sim compatible to e-sim will I still be able to use my SIM card in my old phone?

Re: E sim

softech — Fri, 26 Sep 2025 14:31:23 GMT

@deanwhyno no, there is always just one active sim for one account/numbers, doesn't matter eSIM or physical.

If you activate a new sim, eSIM in your case, the old sim would be voided immediately and cannot be reused any more

Re: E sim

ORNGNBLK — Fri, 26 Sep 2025 14:47:01 GMT

@deanwhyno in my experience, if you are moving to use a new phone, you are better off taking your physical sim and putting it in the new phone. e-sims have more issues, and if you have a choice.... stick to what you know works.