topic Re: plan discontinuing? in Get Support

plan discontinuing?

Hildegard — Sat, 27 Sep 2025 01:26:57 GMT

I am currently on a 1GB herodata --3G plan. Is this plan scheduled to expire soon?

Re: plan discontinuing?

hTideGnow — Fri, 26 Sep 2025 14:01:54 GMT

hi @Hildegard

the plan is still there. the plan "expires" just means you have to pay to renew.

if you have autopay, it should be ok. But if Autopay fails, then you will just need to make a manual payment

Check your My Account and it will tell you the end date of the current cycle

Re: plan discontinuing?

BKNS27 — Fri, 26 Sep 2025 14:09:10 GMT

@Hildegard

Who knows when it will expires. PM normally change plans monthly.

Re: plan discontinuing?

ORNGNBLK — Fri, 26 Sep 2025 14:11:17 GMT

@Hildegard If you're inquiring about the use of a 3G plan, they are no longer being offered, as 4G and 5G plans are now the standard. But since you are subscribed to the plan it wont go away without prior notice.

Some companies are removing 3G service altogether but PM, depending on were you reside still has you covered 😉

Re: plan discontinuing?

umnikke8 — Fri, 26 Sep 2025 17:05:07 GMT

Existing plans are rarely changed here. Your plan should continue as is. Keep in mind the difference between "3G plan" which is just how fast your device is allowed to use the network and 3G network, which is starting to get shut down. All plans are allowed to use all available networks 3G/4G/5G.