https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-Sim-without-getting-into-my-account/m-p/1371194#M939397 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/594310">@Bandyman1717</a>&nbsp;wrote:<BR /><P>I lost my phone so I have new phone new Sim but can not remember my password for my account. So how do I activate my Sim so I can get my Gmail back to recover all of my stuff. Very frustrating that I can not call anyone for support&nbsp;</P><HR /></BLOCKQUOTE><P>You must go into your Public Mobile account to change SIM cards.&nbsp; When it the Public Mobile system ask for a 2FA code, use the "didn't get code"/"resend code" button and choose the option to have the code sent to you in a voice message.&nbsp; Call your cell phone number from a different phone and enter your voicemail password.&nbsp; After doing that, you'll be able to listen to a voice message that includes your EverSafe 2FA code to log into your Public Mobile account.</P> Thu, 25 Sep 2025 03:47:03 GMT computergeek541 2025-09-25T03:47:03Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-Sim-without-getting-into-my-account/m-p/1371193#M939396 <P>I lost my phone so I have new phone new Sim but can not remember my password for my account. So how do I activate my Sim so I can get my Gmail back to recover all of my stuff. Very frustrating that I can not call anyone for support&nbsp;</P> Thu, 25 Sep 2025 03:47:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-Sim-without-getting-into-my-account/m-p/1371193#M939396 Bandyman1717 2025-09-25T03:47:12Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-Sim-without-getting-into-my-account/m-p/1371194#M939397 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/594310">@Bandyman1717</a>&nbsp;wrote:<BR /><P>I lost my phone so I have new phone new Sim but can not remember my password for my account. So how do I activate my Sim so I can get my Gmail back to recover all of my stuff. Very frustrating that I can not call anyone for support&nbsp;</P><HR /></BLOCKQUOTE><P>You must go into your Public Mobile account to change SIM cards.&nbsp; When it the Public Mobile system ask for a 2FA code, use the "didn't get code"/"resend code" button and choose the option to have the code sent to you in a voice message.&nbsp; Call your cell phone number from a different phone and enter your voicemail password.&nbsp; After doing that, you'll be able to listen to a voice message that includes your EverSafe 2FA code to log into your Public Mobile account.</P> Thu, 25 Sep 2025 03:47:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activate-Sim-without-getting-into-my-account/m-p/1371194#M939397 computergeek541 2025-09-25T03:47:03Z