topic Re: eSIM in Get Support

eSIM

APR_09411009 — Thu, 25 Sep 2025 02:07:12 GMT

I’fe switched from iPhone 16 Pro to 17 Pro and now I need eSIM. Can’t use physical SIM for 17 Pro. What do I need to do? Thank you.

Re: eSIM

Chalupa_Batman — Thu, 25 Sep 2025 00:39:38 GMT

@APR_09411009 wrote:
I’fe switched from iPhone 16 Pro to 17 Pro and now I need eSIM. Can’t use physical SIM for 17 Pro. What do I need to do? Thank you.

Hello @APR_09411009

It is VERY easy to do. Just download the Public Mobile app, log in, go to purchase an eSIM and it will show $5 at first, but because you've already purchased one, it will be free at the end.

Re: eSIM

hTideGnow — Thu, 25 Sep 2025 00:41:26 GMT

hi @APR_09411009

download PM app on the new phone. Login and go to Account page , click Puchase sim card and choose eSIM