topic Re: Cellular Coverage in Coquitlam area - specifically Chineside in Get Support

Cellular Coverage in Coquitlam area - specifically Chineside

aosp — Wed, 16 Oct 2024 21:32:05 GMT

The cellular Coverage in Coquitlam area - specifically Chineside is not good at all. We use to be on Telus and it was slightly better but now with Public Mobile we have to take all calls in our kitchen up against a window which faces north. Its now getting to the point where we will need to change carriers if it doesn't get better. There are other Telus customers around us that are experiencing the same spotty coverage. Is Public Mobile aware of this coverage issue and are there any plans to rectify it. As well, is there any plans to enable WIFI calling on Public Mobile.

Thanks

Re: Cellular Coverage in Coquitlam area - specifically Chineside

BKNS27 — Wed, 16 Oct 2024 21:35:56 GMT

@aosp

No plans for wifi calling. PM are probably upgrading their cell towers or putting in a new tower.

Re: Cellular Coverage in Coquitlam area - specifically Chineside

Meow — Wed, 16 Oct 2024 21:37:30 GMT

Coverage might depend on weather, sun spots, and so many other conditions. Maybe they built too many high-rises which start to block signal. Check with other PM customers in your area to confirm ALL of you have same issue or it is only You.

PM has no intentions (for the time being) to offer WiFi calling as being 3rd tier mobile provider.

Re: Cellular Coverage in Coquitlam area - specifically Chineside

aosp — Wed, 16 Oct 2024 21:45:32 GMT

Hi,

Its been like this for at least 3 to 4 months now so not sure its a upgrade or new tower.

Thanks

Re: Cellular Coverage in Coquitlam area - specifically Chineside

BKNS27 — Wed, 16 Oct 2024 21:55:43 GMT

@aosp

That is a long time but here is the outage map:

https://istheservicedowncanada.com/status/telus/map

Re: Cellular Coverage in Coquitlam area - specifically Chineside

codemaestro — Wed, 24 Sep 2025 20:29:33 GMT

I wrote this on another post:

Based on the cell network towers map none of the carriers offer service in Westwood Plateau where I am. However Telus widely serves Burke Mountain and the more populated areas.

This has been really terrible because the lack of cell reception makes it tough to use any carrier. At least when I was on Virgin (Bell) I could switch to wifi calling to mitigate the service issues.