topic Re: Porting from Ooma in Get Support

Re: Porting from Ooma

ZaneMich — Wed, 24 Sep 2025 13:49:52 GMT

Sorry to bump an old thread, but I'll be porting a number away from Ooma next year (kid's first phone), so just wanted to ask if anyone has any recent experience doing this? The above instructions are from 2020, do they still work?

Re: Porting from Ooma

hTideGnow — Wed, 24 Sep 2025 14:05:34 GMT

hi @ZaneMich

pretty much same instructions. Make sure you have a Canadian phone number, you cannot port US phone number here

make sure the Ooma account is active. You don't have to cancel it, it will be cancelled after the number is ported

there is no porting authorization text needed to port from VoIP carrier, but at the same time, the porting will take 3 to 7 days

Re: Porting from Ooma

ZaneMich — Wed, 24 Sep 2025 16:07:27 GMT

Thank you!