ANGRY cannot login into my account! to view usage, & forced to setup a new email to get support

schaler — Wed, 24 Sep 2025 15:31:41 GMT

I have/had a public mobile account which I access via web and I went to public mobile login

https://productioncommunity.publicmobile.ca/t5/Get-Support/Login-to-my-account/td-p/1213963

and selected My Account, put in my email address and password, and was told wrong password, (which it was not), but I went through the process of resetting, did the veresafe thing it took me back to login again so put in my email then new password and told password invalid and so was forced to redo the reset again. Did that 3 or 4 times and only went in circles.

Now I had to create a new email so as to get to get help. ALSO tried to get into my other account (my partners), and was LOCKED out of it after two attempts. SO NOW WE CANNOT VIEW EITHER OF ACCOUNT TO VERIFY OUR USEAGE, FOR DATA AND TEXT AND CALLS!!!!

Re: ANGRY cannot login into my account! to view usage, & forced to setup a new email to get supp

hairbag1 — Wed, 24 Sep 2025 15:33:47 GMT

@schaler

you'll need help for Customer Support...use this link to start the process...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic ANGRY cannot login into my account! to view usage, & forced to setup a new email to get support in Get Support

ANGRY cannot login into my account! to view usage, & forced to setup a new email to get support

Re: ANGRY cannot login into my account! to view usage, & forced to setup a new email to get supp