topic Re: Subscription not activated in Get Support

Subscription not activated

sfloyd33 — Wed, 24 Sep 2025 14:20:54 GMT

When I got to step 6 of transferring my phone number it told me something didn't go right...

So now I have no phone number and when I try to log in it sends an SMS to my number

Handy1 — Wed, 24 Sep 2025 14:21:53 GMT

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

softech — Wed, 24 Sep 2025 15:19:42 GMT

I have escalated your ticket on behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

CSA_PM — Wed, 24 Sep 2025 15:26:44 GMT

Hello @ sfloyd33,

I sent you a private message. You can view it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage