topic Re: No Data Access in Get Support

No Data Access

1957Squire — Tue, 23 Sep 2025 15:40:59 GMT

I have a new phone S25 Android. It appears Telus has blocked access to data. Phone calls work as do text messages (text only).

Re: No Data Access

hTideGnow — Tue, 23 Sep 2025 15:56:52 GMT

hi @1957Squire

Telus won't block data, you might simply need to Reboot phone and Reset Network Settings

Re: No Data Access

1957Squire — Tue, 23 Sep 2025 23:43:14 GMT

Tried this, still no data access. Trying to find out if phone is compatible with Public mobile network.

Re: No Data Access

softech — Wed, 24 Sep 2025 00:32:58 GMT

@1957Squire

are you sure both voice and text are working?

if only data is the issue, make sure you are using Public Mobile APN and not Telus.

And I suggest you to compare the following and update accordingly:

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or   default,mms,agps,supl,fota,hipri
   (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D    (or try: 4D4F)